Critical Decision-Making Skills Successful Leaders Need- A Guide by Jim Johnston (Executive-Advisory Inc.)
Decision-making is at the
core of successful leadership. It allows leaders to navigate challenges, drive
growth initiatives, and promote success among their teams and organizations.
Leaders can improve their
decision-making skills through practicing critical thinking, gathering
information, and considering multiple perspectives. Furthermore, leaders can
enhance their problem-solving abilities by seeking stakeholder input,
evaluating alternatives, and considering the long-term consequences of any
proposed solutions.
1. Intuitive Decision-Making
Intuitive decision-making
refers to relying on instinct in any situation and may be particularly helpful
when insufficient data is available for analytical decision-making.
Intuition can provide a
fast and effective solution in difficult or urgent decision-making situations,
improving productivity by giving employees clear direction and decreasing
project stallage. It is essential, however, to recognize its limitations - such
as being subject to biases, emotions, and past experiences that may influence
judgment errors; furthermore, it often remains limited by one's current
perceived pattern, thus not considering alternatives that might suit a
different situation better.
Leaders seeking to enhance
intuitive decision-making should focus on gathering relevant data and using an
organized process when making decisions. According to Jim Johnston (Executive-Advisory
Inc.), Leaders should also be conscious of their quirks and biases and work
toward eliminating them. Intuition must be considered alongside more
traditional analytical decision-making approaches to avoid becoming
over-reliant on intuition alone - this may result in poor choices when facing
unfamiliar or unexpected situations.
2. Critical Thinking
Critical thinking is an
invaluable skill for leaders. It enables them to assess all aspects of a
situation and make well-informed decisions while helping identify potential
issues before they emerge.
Jim Johnston (Executive-Advisory Inc.)
Critical analysis involves questioning and establishing the significance of
information, considering its impact on people and systems, challenging
assumptions and beliefs, listening to colleagues' perspectives, and accepting
that solutions to problems may come from unexpected places.
Critical thinking requires
identifying different solutions, weighing their relative strengths and
weaknesses, and selecting the one with the strongest argument in its favor.
Communicating this decision clearly to other project stakeholders is also vital
for effective leadership development programs; practicing critical thinking
skills will allow participants to become more effective professionally and personally.
Executive
Advisory Inc.
3. Problem-Solving
Problem-solving refers to
the ability to recognize, prioritize, and implement solutions for issues.
Leaders must possess this skill as the decisions they make can have a direct
effect on their team's success and satisfaction.
Jim Johnston
(Executive-Advisory Inc.) emphasizes that Interviewers want to hear examples of
your past success at solving problems successfully, so the best way to
demonstrate this skill is by providing specifics about the method you used and
its results as they relate to your efforts as a manager.
As an effective
problem-solver, you must first accurately diagnose the issue by gathering all
relevant information, including its impact on teams and organizations, to
pinpoint its root cause and possible solutions. Once this information has been
collected, the next step should be identifying root causes and potential
solutions and their likelihood. To evaluate solutions as quickly as possible if
any issues arise; adapt or find others quickly enough so your teams continue
functioning efficiently.
4. Analytical Decision-Making
Analytical decision-makers
take a systematic approach when approaching any situation. They gather as much
information as possible and thoroughly assess each fact before developing
solutions to problems. Furthermore, these experts tend to be comfortable
dealing with uncertain or ambiguous situations and take the time to
"fact-check" their conclusions by seeking further input or advice
from others.
Analytical thinkers tend
to prioritize long-term gains over short-term ones. Before making decisions
based on those results, they understand potential risks and consequences
associated with changes, including any impacts on employees or revenue.
Furthermore, analytical thinkers possess a comprehensive view of the big
picture as they collaborate well across teams.
At times of great stress
or impact, making decisions can be arduous for leaders. To navigate challenging
contexts effectively, leaders must carefully consider their values and
principles as a guide when making decisions that reflect the best interests of
their organization - instead of succumbing to the temptation of making snap
judgments based on impulse or following gut instincts that may result in
less-than-ideal outcomes, as mentioned by Jim Johnston (Executive-Advisory
Inc.).
5. Communication Skills
Successful leaders rely on
practical communication skills when making decisions and drawing together
insights and perspectives to make sound choices that help achieve desired
outcomes. From high-stakes executive decision-making sessions to team project
selection decisions, leaders need the ability to effectively communicate to
make good choices that lead to positive outcomes.
Jim Johnston
(Executive-Advisory Inc.) articulates that Listening is an integral
communication component that allows leaders to better comprehend their team
members' concerns and needs, creating more equitable and respectful working
environments.
Great decision-makers
listen to and trust their intuition. If unsure, they seek guidance or advice
from trusted mentors or colleagues for guidance or feedback.
Effective decision-making
often requires leaders to weigh the odds and make unpopular choices that might
cause discomfort within an organization. Such decisions might involve taking
risks, such as investing in new products and services that might not
immediately yield profits; such strategic risks are necessary to build
long-term growth and success for their respective businesses. It's vitally
important that leaders explain why they made particular choices and why they
will benefit the organization in question.
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